📋 a45.com Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and a45.com ("Company," "we," "us," or "our") governing your use of the a45.com website, mobile platform, and all associated gaming services (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager at a45.com, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gaming Policy.

If you do not agree to any part of these Terms, you must immediately cease using the a45.com Platform and close your account. These Terms apply to all Players regardless of their location within the Philippines, including those accessing the Platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other Philippine regions.

2. Eligibility

To register and use the a45.com Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, in accordance with PAGCOR's regulations governing online gaming participation in the Philippines.
• You must be a resident of or lawfully present in the Philippines at the time of registration and during use of the Platform.
• You must have full legal capacity to enter into a binding contract under Philippine law.
• You must not be an employee, officer, director, or close relative of any employee or officer of a45.com or any of its affiliated entities.
• You must not be a person who has previously been excluded from using the a45.com Platform or any related service operated by the Company.
• You must not be accessing the Platform from a jurisdiction where online gambling is prohibited.

a45.com reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to be in breach of eligibility requirements will be suspended immediately, and any outstanding balances may be forfeited pending investigation.

3. Account Registration

Each eligible individual may register only one (1) a45.com account. The creation of multiple accounts by a single individual is strictly prohibited and may result in permanent account suspension and forfeiture of funds. When registering at a45.com, you agree to:

• Provide accurate, current, and complete information, including your legal name, date of birth, and Philippine mobile number.
• Maintain the confidentiality of your account credentials, including your username and password.
• Notify a45.com immediately of any unauthorised access to or use of your account.
• Accept full responsibility for all activity conducted through your a45.com account.

a45.com will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You are solely responsible for all transactions and gameplay conducted through your registered a45.com account, whether authorised by you or not, unless you have promptly notified us of any security breach.

All accounts are subject to Know Your Customer ("KYC") verification. a45.com may request government-issued identification, proof of address, or proof of payment method ownership at any time. Failure to complete KYC within the required timeframe may result in the suspension of withdrawal privileges.

4. Deposits & Payments

a45.com accepts deposits via the following payment methods: GCash, Maya (PayMaya), QR Ph, GrabPay, BPI, BDO, and Metrobank bank transfers. The minimum deposit at a45.com is ₱100. All deposit transactions are processed in Philippine Peso (₱).

• Deposits must be made from a payment account that is registered in your own name. Third-party deposits are not permitted.
• a45.com does not accept cash deposits or anonymous payment methods.
• a45.com reserves the right to reject any deposit it reasonably believes to be associated with fraudulent or illegal activity.
• Deposit processing times vary by method. GCash and Maya deposits are typically credited to your a45.com wallet within seconds. Bank transfers may take up to one (1) business day.
• You are solely responsible for any transaction fees charged by your payment provider when depositing funds to a45.com.

All deposits are non-refundable once credited to your a45.com gaming wallet, except where a45.com determines in its sole discretion that a refund is warranted due to a demonstrable technical error on the part of the Platform.

5. Withdrawals

Players may request withdrawals of available funds from their a45.com account subject to the following conditions:

• Your a45.com account must be fully KYC-verified prior to your first withdrawal request.
• Withdrawals will only be processed to a payment account registered in your own name. Withdrawals to third-party accounts are strictly prohibited.
• GCash and Maya withdrawals are typically processed within 5 to 30 minutes for verified accounts during normal operating hours.
• Bank transfer withdrawals (BPI, BDO, Metrobank) are typically processed within 1 to 3 business hours during business days.
• a45.com reserves the right to apply additional verification checks to withdrawal requests above certain thresholds, or where unusual account activity has been detected.
• Any active bonus funds subject to wagering requirements cannot be withdrawn until those requirements are fully met.

a45.com reserves the right to delay or decline any withdrawal request that it reasonably suspects is linked to fraudulent activity, money laundering, or breach of these Terms. In such cases, a45.com will notify the Player as soon as reasonably practicable and may cooperate with Philippine law enforcement authorities.

6. Bonuses & Promotions

From time to time, a45.com may offer bonuses, free spins, cashback rewards, and promotional incentives to registered Players. All bonuses are subject to the following general conditions unless otherwise specified in the relevant promotion's specific terms:

• Bonuses are available to eligible Players only and are limited to one per person, household, IP address, and payment method, unless explicitly stated otherwise.
• Wagering requirements must be fulfilled before any bonus-derived winnings may be withdrawn. Specific wagering multipliers are stated in each promotion's terms.
• a45.com reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• Bonus funds are non-transferable and have no cash value until applicable wagering requirements are fully satisfied.
• a45.com reserves the right to reclaim bonus funds credited in error.
• Abuse of promotional offers — including, but not limited to, opening multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all bonus funds and associated winnings.

7. Game Rules & Fairness

All games available on the a45.com Platform are operated in accordance with their respective published rules, which are accessible within each game's interface. In the event of any conflict between general Platform rules and a specific game's rules, the game-specific rules shall prevail for matters relating to that game.

a45.com uses certified Random Number Generator (RNG) technology for all non-live casino games. Live dealer games are conducted by professional dealers in licensed studio environments. a45.com is committed to fair play and does not manipulate game outcomes.

In the event of a technical malfunction during gameplay, a45.com reserves the right to void any affected bets and return the relevant stake amounts to the Player's account wallet. a45.com's decision regarding the resolution of technical malfunctions shall be final.

8. Prohibited Conduct

The following conduct is strictly prohibited at a45.com and may result in immediate account suspension, permanent ban, and/or referral to the relevant Philippine authorities:

• Using the Platform if you are under 21 years of age.
• Opening or operating more than one a45.com account.
• Using software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game.
• Engaging in collusion, chip dumping, or any form of fraud in multiplayer or live dealer games.
• Depositing funds derived from illegal activity or using the Platform for money laundering purposes.
• Providing false, incomplete, or misleading registration information.
• Exploiting software errors, bugs, or glitches in a manner that provides an unfair advantage.
• Attempting to reverse engineer, decompile, or otherwise interfere with the a45.com Platform's software or security systems.

9. Responsible Gaming

a45.com is committed to promoting responsible gaming among all Filipino Players. We recognise that gambling can become harmful if not approached with appropriate caution. The following responsible gaming tools are available to all registered a45.com account holders:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts directly from your account settings.
• Session Time Limits: Configure automatic session reminders or time-out periods to manage gaming duration.
• Cooling-Off Periods: Temporarily suspend access to your a45.com account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the a45.com Platform. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the exclusion period.

For additional support, please visit our dedicated Responsible Gaming page. If you believe you or someone you know has a gambling problem, please seek professional help. Gaming is for entertainment only. Please play responsibly.

10. Intellectual Property

All content on the a45.com Platform — including but not limited to software, games, graphics, logos, trademarks, text, images, audio, and video — is the exclusive property of a45.com or its licensed content providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the a45.com Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, transmit, display, perform, publish, or otherwise exploit any content from the Platform without the prior written consent of a45.com.

11. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, a45.com shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of, or inability to use, the a45.com Platform, including but not limited to:

• Loss of gaming winnings due to technical malfunctions, connectivity interruptions, or force majeure events.
• Unauthorised access to your a45.com account resulting from your failure to maintain credential security.
• Decisions made by the Platform's RNG or live dealer systems.
• Delays in the processing of withdrawals due to third-party payment provider issues beyond a45.com's reasonable control.

a45.com's total aggregate liability to any Player for any claim arising under these Terms shall not exceed the total amount deposited by that Player into their a45.com account during the thirty (30) calendar days immediately preceding the event giving rise to the claim.

12. Account Suspension & Termination

a45.com reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion, with or without prior notice, including where it has reasonable grounds to believe that:

• The Player has breached any provision of these Terms.
• The Player's use of the Platform poses a legal, regulatory, or reputational risk to a45.com.
• The Player is engaged in or associated with fraudulent, money laundering, or other illegal activity.
• KYC verification has not been completed within the required timeframe.

Upon termination of an account, any genuine funds remaining in the wallet (after deduction of any bonuses subject to incomplete wagering requirements) will be returned to the Player via their registered payment method, subject to completion of any outstanding verification checks.

Players may close their own a45.com account at any time by contacting support via the official email address. Account closure does not affect any obligations or liabilities accrued prior to the closure date.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the a45.com Platform shall be subject to the exclusive jurisdiction of the courts of the Philippines.

Before initiating any formal legal proceedings, Players are encouraged to first attempt to resolve disputes informally by contacting a45.com's customer support team via the official support email. a45.com will use reasonable efforts to resolve any complaint within fourteen (14) business days of receipt.

14. Amendments to These Terms

a45.com reserves the right to amend, update, or replace these Terms at any time. Any material amendments will be communicated to registered Players via in-platform notification or email at least seven (7) calendar days prior to the amendments taking effect, except where immediate amendment is required by law or regulation.

Your continued use of the a45.com Platform following the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not accept the amended Terms, you must cease using the Platform and may request account closure prior to the effective date.

15. Contact Us

If you have any questions, concerns, or complaints relating to these Terms and Conditions or any aspect of the a45.com Platform, please contact our support team:

Our Filipino-speaking support team is available 24 hours a day, 7 days a week, including Philippine public holidays. We aim to respond to all written enquiries within 24 hours.