Your privacy matters to us. This Privacy Policy explains exactly what personal data a45.com collects from Filipino players, how it is used, who it may be shared with, and how you can exercise your rights under Philippine data protection law.
a45.com ("we," "us," "our," or the "Company") is committed to protecting the personal data of every player who registers and uses the a45.com Platform. This Privacy Policy describes the types of personal information we collect from players in the Philippines, the purposes for which we use that information, the circumstances in which we may share it with third parties, and the rights you have in respect of your personal data.
This Privacy Policy applies to all personal data collected through the a45.com website, mobile browser platform, customer support channels, and any associated services. By registering an a45.com account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
a45.com processes personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines, its implementing rules and regulations, and the guidelines issued by the National Privacy Commission ("NPC"). Where applicable, we also comply with internationally recognised data protection standards.
a45.com collects the following categories of personal data from registered Players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, city/region (e.g. Manila, Cebu) | Account communication, OTP delivery, support correspondence |
| Financial Data | GCash number, Maya account, bank account name and number (BPI, BDO) | Processing deposits and withdrawals in Philippine Peso |
| KYC Documents | Photo ID (passport, driver's licence, SSS/UMID), proof of address | Identity verification, AML compliance, withdrawal authorisation |
| Gaming Data | Bet history, game sessions, wagering amounts, win/loss records | Platform operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute records |
We do not collect sensitive personal information beyond what is strictly necessary for regulatory compliance and platform operation. We do not collect biometric data, political opinions, religious beliefs, or racial or ethnic origin.
a45.com collects personal data through the following means:
a45.com uses the personal data we collect for the following purposes:
a45.com processes your personal data on the following legal grounds under the Data Privacy Act of 2012 and its implementing rules:
a45.com does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom we share personal data are contractually required to process it only in accordance with our instructions and applicable Philippine data protection law.
a45.com retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulations. Specific retention periods include:
When personal data is no longer required for any lawful purpose, a45.com will securely delete or anonymise it in accordance with our internal data lifecycle management procedures.
The a45.com website uses cookies and similar technologies (including local storage and session storage) to operate the Platform, enhance your experience, and collect analytical data. Categories of cookies used include:
You may manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the a45.com Platform. a45.com does not use third-party advertising cookies or cross-site tracking technologies that share data with external advertising networks.
a45.com implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by a45.com:
To exercise any of these rights, please contact a45.com's Data Privacy Officer using the contact details in Section 14. We will respond to all verifiable requests within thirty (30) calendar days.
The a45.com Platform is strictly prohibited for persons under the age of 21 years, consistent with PAGCOR's minimum age requirements for online gaming participation in the Philippines. a45.com does not knowingly collect personal data from individuals under 21 years of age.
If a45.com discovers or is notified that personal data has been collected from a person under 21 years old, the account will be immediately suspended, all data collected will be deleted or anonymised as promptly as practicable, and any deposits received will be returned to the payment source after appropriate verification. Parents or guardians who believe their child has registered at a45.com should contact us immediately using the details in Section 14.
a45.com's primary operations and data processing infrastructure are based in the Philippines. In limited circumstances, certain service providers (such as cloud infrastructure partners or game providers) may process personal data in servers located outside the Philippines.
Where personal data is transferred internationally, a45.com ensures that adequate safeguards are in place in accordance with the Data Privacy Act of 2012 and NPC guidelines, including contractual data processing agreements that impose equivalent data protection obligations on the recipient. a45.com does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without appropriate safeguards.
a45.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered Players via in-platform notification or email at least seven (7) calendar days prior to taking effect.
The date of the most recent update is displayed at the top of this Privacy Policy. Your continued use of the a45.com Platform following the effective date of any amendments constitutes your acceptance of the revised Privacy Policy. If you do not accept the updated Privacy Policy, you should cease using the Platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by a45.com, please contact our Data Privacy Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected by a45.com. The NPC's contact details are publicly available on its official website.
Six ways a45.com keeps your personal data safe
All data transmitted between your device and a45.com is encrypted via TLS/SSL. Sensitive data at rest — including KYC documents and financial records — is encrypted using AES-256.
a45.com processes personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and the guidelines of the National Privacy Commission of the Philippines.
a45.com does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate the Platform and comply with Philippine law.
You can access, correct, delete, or export your personal data at any time. You can withdraw consent for marketing communications instantly. a45.com responds to all data requests within 30 days.
a45.com's security infrastructure monitors for fraud, anomalous access, and breach indicators around the clock. Role-based access controls prevent internal misuse of player data.
a45.com has a designated Data Privacy Officer responsible for overseeing compliance with the Data Privacy Act. Players can contact the DPO directly for any privacy-related concerns.
Your data is safe. Your account is protected. Your privacy is respected. Join thousands of Filipino players who trust a45.com for a secure, fair, and exciting online gaming experience.